Legal & Compliance

Legal

  • Read the terms and conditions applicable to Amdax's services, in which we outline the rights and obligations of both Amdax and the customer.

    Read general terms and conditions

  • Read how Amdax handles customers' personal data, what information we collect, and for what purpose.

    Read privacy statement→

  • View an overview of all our fees.

    Read fee schedule →

Compliance

  • Amdax encourages the reporting of security vulnerabilities. In our Responsible Disclosure, we explain how you can report such findings in a responsible manner.

    Read responsible disclosure →

  • Our company is built on people and trust. Only by acting professionally and with integrity can we maintain the trust of our stakeholders and protect our reputation. We take measures to prevent conflicts of interest between Amdax and our clients or employees, as well as between clients themselves or between a client and an Amdax employee.  

    View conflict of interest disclosure →

  • Read all about our policy on storing crypto assets on our platform.

    View custody policy →

  • If you are not satisfied with Amdax's services, you can submit a complaint free of charge. To handle your complaint properly, we have established a complaints procedure. The procedure also outlines what you can do if you are not satisfied with Amdax's handling of your complaint.  

    View complaints procedure →

  • In the Order Execution Policy, we describe how order execution takes place, considering the nature of orders, specific instructions, and market conditions.

    Read order execution policy →

  • Investing involves risks. You may lose (a part of) your initial investment. In the Risk Warning, we explain the potential risks and how you can take them into account when making investment decisions. 

    Read risk notification→

  • View the principal adverse impacts on the climate and other environment-related negative effects of the consensus mechanisms that these crypto-assets may involve, per crypto-asset.

    Read sustainability disclosures →

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